Driver Education Workshops Courses - During the Coronavirus Outbreak

IMPORTANT INFORMATION

All classroom courses have been cancelled until further notice.

If you are booked on a classroom course PLEASE DO NOT ATTEND. Please call our office to discuss your file on 0116 305 8787, within the opening hours below.

We are now running digital courses as an alternative to the classroom courses. These will be available until the classroom courses resume.

If you need to contact us, our telephone opening hours are as follows:

Monday to Friday 8.30am – 12.30pm / 1.30pm - 3.30pm

Alternatively, you can email drivereducation@leics.gov.uk.

Please be aware, we are expecting a high volume of calls and e-mails, so we appreciate your patience and understanding.

PLEASE NOTE: If you have received an email advising you are able to REBOOK YOUR COURSE by visiting offer.ndors.org.uk; We are CURRENTLY EXPERIENCING ISSUES with SOME REBOOKING’S REQUESTING PAYMENT BE MADE AGAIN. IF THIS OCCURS, PLEASE DISCONTINUE THE REBOOKING PROCESS.

PLEASE DO NOT MAKE ANOTHER PAYMENT, in this case please contact our office to rebook your course.

National Motorway Awareness Courses: FAQs

How much does the course cost?

The cost of the course is ninety one pounds (£91 GBP), made payable to Leicestershire County Council. This fee is non-refundable please refer to our Terms & Conditions.

Can I pay by instalments?

The course fee is a set amount and cannot be reduced or paid in instalments.

Where will the course be held?

The courses are held at Driver Education Workshops, Bridge Business Park, Bridge Park Road, Thurmaston, Leicester, LE4 8BL.

When do the courses run?

Course days may vary throughout the month, Monday to Friday, details as follows:

  • Morning Course (AM) – 8:45am till 12:30pm
  • Afternoon Course (PM) – 1:30pm till 5:15pm

Please note late arrivals will not be permitted on the course as this causes disruption to the class.

What are the parking facilities?

Please note there is an on-site visitors car park at Bridge Business Park as shown on our map. Please allow sufficient time as you will have to make other arrangements should this be full.

Are refreshments and a meal available?

Beverages only, no meals will be provided during the course.

How many people will be on the course?

There may be approximately 20 people on the course.

What do I need to bring with me on the day?

you MUST BRING YOUR DRIVING LICENCE, which will be:

EITHER: A photo card driving licence. (Please note – the paper counterpart licence which was issued with photo-card licences until June 2015, is no longer valid and will not be accepted as proof of your driving licence.)

OR: An old-style paper driving licence TOGETHER WITH PHOTOGRAPHIC IDENTIFICATION. Such as your passport, employment ID card, bus pass. Please contact our office if you need further clarification.

If for some reason you do not have your driving licence available for attending the course, we may be able to help. Please contact the office on 0116 305 8787, giving us at least 24 hours notice before your course date.

Failure to produce the above documentation will disqualify you from attending the course.

Can I change my course date?

Course dates can only be changed in exceptional circumstances. Evidence will be required in certain situations. There maybe an additional admin charge if you are offered a new date.

What happens if I arrive late?

As stated above you must arrive on time for your course. Unfortunately, we are unable to delay the instructor’s departure from the venue, even in exceptional circumstances. Therefore, it is vital that you leave enough time for your journey and plan your route. In certain circumstances we may offer an alternative course date. However, you may be charged an additional admin fee for this.

What happens if I leave early?

You are required to complete the full course. Failure to do so will result in your file being returned to the Police and the offer of a National Motorway Course being withdrawn.

What happens if I do not attend?

If you do not attend the course, in exceptional circumstances we may offer an alternative course date. However, you may be charged an additional admin fee for this. If you fail to provide evidence of your exceptional circumstances, your file will be returned to the Police.

I don’t live in Leicester; can I attend elsewhere?

Providing your chosen area caters fully for your needs, it may be possible to transfer your course to another area. For details of course venues, please visit https://ndors.org.uk/index.php/courses/locations

Can I attend voluntarily?

At this time courses are only offered on a referral basis from the Police.

Do I need to inform the police I have attended?

No, the Driver Education administration team will update the National Driver Offender Retraining (NDORS) database with your attendance. Your Police force will be notified accordingly.

I have special needs, can these be accommodated?

To help you participate fully, you must ensure that you inform us of your requirements before booking your course. Every effort will be made to facilitate these needs. To discuss your needs please contact our office before booking a course on 0116 305 8787.

If I offend again, will I be able to attend another course?

You cannot attend another course within three years of the original offence.