Driver Education Workshops Courses - During the Coronavirus Outbreak


We are now running digital courses as an alternative to the classroom courses. These will be available until the classroom courses resume.

For more information regarding the recommencement of the classroom courses, please visit:

If you need to contact us, our telephone opening hours are as follows:
Monday to Friday 8.30am – 3.30pm

Please be aware, our phone lines can on occasion experience high waiting times and we ask for your patience and understanding during these periods.

Alternatively, you can email

PLEASE NOTE: We are currently experiencing issues with some online rebooking's requesting payment be made again. If this occurs, please discontinue the rebooking process.

Please do not make another payment, in this case please contact our office to rebook your course.

What’s Driving Us Courses: FAQs

How much does the course cost?

The cost of the course is ninety one pounds (£91), made payable to Leicestershire County Council. This fee is non-refundable please refer to our Terms & Conditions. This is payable at the time of booking your course.

Can I pay by instalments?

The course fee is a set amount and cannot be reduced or paid in instalments.

Where will the course be held?

The courses are held at the following locations:

We are now running digital courses as an alternative to the classroom courses. 

(Classroom courses currently not available)

Driver Education Workshops, Bridge Business Park, Bridge Park Road, Thurmaston, Leicester, LE4 8BL (Please note: We have 2 workshops rooms A & B at this location.)

Leicestershire County Council, Driver Education Workshops Building, County Hall, Glenfield, Leicester, LE3 8RA.

You will be able to choose which venue you would prefer at the time of booking the course, depending on availability.

What are the parking facilities?

Please note there is an onsite visitor’s car park at both venues. For further details please refer to our venue locations, under the Find Us section of the website.

Please allow sufficient time as you will have to make other arrangements should this be full.

When do the courses run?

We currently run online courses as an alternative to the classroom courses. These are run Monday to Friday, details as follows:

  • Morning Course (AM) – 8:30am till 11:30 pm
  • Afternoon Course (PM) – 1:00pm till 4:00pm

Occasionally Evening and Saturday courses may be held and you may be offered this as an alternative to normal courses.

(Currently not available) Classroom courses are run Monday to Friday, details as follows: 

  • Morning Course (AM) – 8:45am till 12:45pm
  • Afternoon Course (PM) – 1:30pm till 5:30pm

Please note late arrivals will not be permitted on the course.

Are refreshments and a meal available?

Beverages only, no meals will be provided during the course.

Is there a test? Can I fail?

There is no test, but you must attend and complete the whole course, make a positive contribution through participating and show that you have a responsible attitude towards safe driving. You must also show respect for others on the course and their health and safety.

What if I have special needs?

If you have any special requirements (e.g. wheelchair user, interpreter), please contact us before booking a course online to ensure we can accommodate your needs.

How many people will be on the course?

Online Courses: There may be approximately 10 people on an iCourse.

Classroom Courses: (Not currently available) there may be approximately 20 people on the course.

What do I need to bring with me on the day?

At the start of your course you will be asked to show Photographic Identification to our trainer privately. Examples of acceptable photo id are:

  • Photocard Driving Licence
  • A valid passport
  • An expired passport, providing you are recognisable
  • Formal ID Cards (armed forces, police, student union, company ID card)
  • Tachograph Card
  • Local Authority/Taxi ID
  • Blue Badge (parking for people with disabilities)
  • Firearms Certificate/Shotgun Licence

Failure to produce the above documentation to our Trainer, will disqualify you from attending the course and the matter will be referred back to the Police.

Can I change my course date?

Course dates can only be changed in exceptional circumstances. Evidence will be required in certain situations.

What happens if I arrive late?

As stated above you must arrive on time for your course.Therefore, it is vital that you leave enough time for your journey and plan your route. In certain circumstances we may offer an alternative course date.

What happens if I leave early?

You are required to complete the full course. Failure to do so will result in your file being returned to the Police and the offer of a What’s Driving Us? Course being withdrawn.

What happens if I do not attend?

If you do not attend the course, in exceptional circumstances we may offer an alternative course date. If you fail to provide evidence of your exceptional circumstances, your file will be returned to the Police.

I don’t live in Leicester; can I attend elsewhere?

Providing your chosen area caters fully for your needs, it may be possible to transfer your course to another area. For details of course venues, please visit

Can I attend voluntarily?

At this time courses are only offered on a referral basis from the Police.

Do I need to inform the police I have attended?

No, the Driver Education administration team will update the National Driver Offender Retraining (NDORS) database with your attendance. Your Police force will be notified accordingly.

What happens after the course?

Upon successful completion of the course the Police may notify the client that no further action will be taken in regard to that particular incident. The client’s name will, however, be held on the Police NDORS database for a minimum period of three years from the date of the offence.

If I offend again, will I be able to attend another course?

If you are involved in another incident falling under the same criteria within a three year period of your original offence, you cannot be offered another What’s Driving Us? Course in lieu of Police proceedings.