Speed Awareness Courses: FAQs

How much does the course cost?

The cost of the course is ninety one pounds (£91), made payable to Leicestershire County Council. This fee is non-refundable, please refer to our Terms & Conditions.

Can I pay by instalments?

The course fee is a set amount and cannot be reduced or paid in instalments.

Where will the course be held?

This course is available as an online course that you can do from a private location of your choice or as a classroom course held at the following location:

Driver Education Workshops, Bridge Business Park, Bridge Park Road, Thurmaston, Leicester, LE4 8BL. (Please note: We have 2 workshops rooms A & B at this location.)

You will be able to choose between an online course or a classroom course at the time of booking, depending on availability.

What are the parking facilities?

Please note there is a free onsite visitor’s car park at our Thurmaston venue. For further details please refer to our venue locations, under the Find Us section of the website.

Please allow sufficient time as you will have to make other arrangements should this be full.

When do the courses run?

We currently offer this as an online or classroom course. Course days may vary throughout the month, Monday to Friday, details as follows:

Standard Online Course Times:

• Morning Course (AM) – 8:30am till 11:15am
• Afternoon Course (PM) – 1:00pm till 3:45pm

We do also offer a variety of other course times online during the day. Occasionally Evening and Saturday courses may be available to book and offered as an alternative to the standard times. When booking a course you will be able to view the available course days and times.

Classroom Course Times: 

• Morning Course (AM) – 8:45am till 11:30am
• Afternoon Course (PM) – 12:30pm till 3:15pm

Please note late arrivals will not be allowed into the course as this causes disruption to the class.

Please note from 4th November 2024, the course time will increase to 3 hours, which includes registration and break time.

Standard Online Course Times from 4th November 2024:

• Morning Course (AM) – 8:30am till 11:30 am
• Afternoon Course (PM) – 1:00pm till 4:00pm

Classroom Course Times from 4th November 2024:

• Morning Course (AM) – 8:45am till 11:45am
• Afternoon Course (PM) – 12:30pm till 3:30pm

If I feel unwell, what are the requirements for attending a classroom course?

If you are unwell and do not feel you can attend your course, please call our office on 0116 305 8787 to speak to our customer care team.

When attending a course, we ask that you follow these basic rules of good hygiene to help to protect you and others from common infections:

• cover your nose and mouth when you cough and sneeze
• wash your hands
• clean your surroundings

Are refreshments and a meal available?

Water coolers are available on site. No meals will be provided during the course.

How many people will be on the course?

Online Courses: There may be approximately 9 people on an iCourse.

Classroom Courses: There may be approximately 24 people on the course.

What do I need to bring with me on the day?

On arrival for your course, you will be asked to show original Photographic Identification to our trainer. Please be aware, digital copies or photocopies will not be accepted.

Examples of acceptable Photo ID are:

• Photocard Driving Licence
• A valid passport
• An expired passport, providing you are recognisable
• Formal ID Cards (armed forces, police, student union, company ID card)
• Tachograph Card
• Local Authority/Taxi ID
• Blue Badge (parking for people with disabilities)
• Firearms Certificate/Shotgun Licence

Failure to produce the above documentation to our Trainer, will disqualify you from attending the course and the matter will be referred back to the Police

Can I change my course date?

Course dates can only be changed in exceptional circumstances. Evidence will be required in certain situations. If you are offered a new date no further dates will be offered thereafter.

What happens if I arrive late?

You must arrive on time for your course. Late arrivals may be refused entry and, unless under exceptional circumstances, will have their files returned to the Police and the offer of a Speed Awareness Course withdrawn.

What happens if I leave early?

You are required to complete the full course. Failure to do so will result in your file being returned to the Police and the offer of a Speed Awareness Course withdrawn.

What happens if I do not attend?

If you do not attend the course, and fail to provide evidence of exceptional circumstances, your file will be returned to the Police.

I don’t live in Leicester; can I attend elsewhere?

Providing your chosen area caters fully for your needs, it may be possible to transfer your course to another area. For details of course venues, please visit https://www.ukroed.org.uk/courses/find-course/

Can I attend voluntarily?

At this time courses are only offered on a referral basis from the Police.

Do I need to inform the police I have attended?

No, the Driver Education administration team will update the National Driver Offender Retraining (NDORS) database with your attendance. Your Police force will be notified accordingly.

I have special requirements, can these be accommodated?

If you have any special requirements (e.g. wheelchair user, interpreter), please contact us before booking a course online to ensure we can accommodate your needs.

If I offend again, will I be able to attend another course?

You cannot attend another course within three years of the original offence.